Refund policy

I do not accept returns on products as each piece is hand made to order.
The only exception to this is if the piece is not the item ordered or is faulty. 

You can always contact me for any return question at laura@lauravartio.com.

Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right. 

Refunds 
I will notify you once I’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.