Customer Service
LOVE LETTERS & CUSTOM IDEAS:
laura@lauravartio.com
SHIPPING
Posti or pick up from Helsinki. For other options please contact me. Mail at a flat rate of 6.00€ per order. After the first item, there are no additional shipping and handing costs for multiple items to the same address.
For international orders, please contact me via email.
I will try my best to send out all orders within 3-14 business days. Because my jewelry is handcrafted, there may occasionally be delays in production, but I will inform you if an item is backordered. You will receive an email confirmation once your order ships.
For custom made orders production time is 1-4 weeks.
RETURNS
I do not accept returns on products as each piece is hand made to order.
The only exception to this is if the piece is not the item ordered or is faulty.